Partner Success

Integrations Specialist

We are looking for an Integrations Specialist to help us achieve our ambitions.

The Integration Specialist will play a key role in coordinating and supporting pawaPay’s platform integrations with Mobile Network Operators (MNOs), Money Transfer Operators (MTOs), Neobanks, Aggregators, and other mobile money services.

This role involves overseeing the integration timeline, maintaining tools and documentation, and facilitating collaboration among internal and external teams. Strong project coordination skills are essential, along with the ability to support technical discussions and implementation with partners. Technical understanding is a plus, as the Integration Specialist will support partner interactions and track solution implementation to ensure smooth operations aligned with pawaPay’s standards.

The role is open to candidates from any location in Sub-Saharan Africa.

Africa

Full time

Remote

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What is the role?

  • Support integration projects from start to finish by gathering requirements, coordinating resources, and monitoring progress to ensure timely completion.
  • Support for API-related queries, supporting Engineering and Support teams in resolving any integration-related issues with partners
  • Maintain accurate integration plans, schedules, and technical documentation to ensure efficient knowledge transfer, ensuring smooth and timely delivery of API integrations with all partners
  • Work closely with Onboarding Managers, Account Managers, and other stakeholders to share updates, address concerns, and anticipate potential obstacles
  • Liaise with partners and other third parties to align on timelines, deliverables, and integration requirements to support effective solution rollouts
  • Develop a working knowledge of pawaPay’s products and how they connect with partner APIs to ensure effective support for mobile money transactions.

You are a perfect fit if you have

  • At least 2-3 years in project coordination, support, or related roles within B2B SaaS or financial services environments
  • Proven ability to manage timelines, track multiple projects, and ensure timely completion of integration-related tasks
  • Experience collaborating with cross-functional teams (Product, Engineering, Customer Success) to facilitate project progression and issue resolution
  • Excellent communication and interpersonal skills, with the ability to support and coordinate across technical and non-technical teams and effectively engage with external partners
  • Skilled in maintaining up-to-date technical documentation, project schedules, and integration plans
  • Ability to analyze project performance and troubleshoot with a systematic approach
  • Familiarity with tools such as JIRA, Confluence, or ClickUp is beneficial
  • Fluency in French (spoken and written) is an added advantage
  • Basic understanding of API integrations (REST, SOAP) and experience working with mobile transaction platforms is a plus.

Who is pawaPay?

pawaPay is a fast-growing B2B payments start-up, focused on mobile money in Africa. We are building the financial rails that allow entrepreneurs and merchants to reach hundreds of millions of people across Africa.

Our vision is to connect every mobile money wallet in Africa to each other and to the world.

Through our payments API we already facilitate over 2 million transactions a day across 15 countries in Sub-Saharan Africa. Our goal by the end of the year is to be in 19 countries and we expect our volumes and merchant base to continue to grow.

We believe that the future of payments in Africa is mobile money and we have positioned ourselves to take the lead as the payments space grows over the next decade.

At pawaPay, there is an entrepreneurial spirit coupled with a modern and professional working culture. The fast-paced, ever-changing environment will suit someone who can adapt and think on their feet. In return, you will have the opportunity to work alongside a group of dedicated and smart individuals working towards the same mission. We work as a remote team and have team members in Europe, Africa and Asia.

Why pawaPay?

  • Help improve financial access in Africa;

  • Being part of an exciting project from its early days;

  • An ambitious, talented, and diverse team who always has your back;

  • We grow fast, and you will grow fast with us;

  • Competitive remuneration package and the option of getting paid in digital currency;

  • A generous Training and Development budget;

  • 35 days of paid leave per year (inclusive of public holidays) and much more.

    Apply for this role

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    Improving financial inclusion in Africa
    Integrations Specialist

    We are looking for an Integrations Specialist to help us achieve our ambitions.

    The Integration Specialist will play a key role in coordinating and supporting pawaPay’s platform integrations with Mobile Network Operators (MNOs), Money Transfer Operators (MTOs), Neobanks, Aggregators, and other mobile money services.

    This role involves overseeing the integration timeline, maintaining tools and documentation, and facilitating collaboration among internal and external teams. Strong project coordination skills are essential, along with the ability to support technical discussions and implementation with partners. Technical understanding is a plus, as the Integration Specialist will support partner interactions and track solution implementation to ensure smooth operations aligned with pawaPay’s standards.

    The role is open to candidates from any location in Sub-Saharan Africa.

    Improving financial inclusion in Africa
    About
    Who is pawaPay
    Founded in 2020, pawaPay is a fast-growing B2B payments start-up, focused on mobile money in Africa. We are building the financial rails that allow entrepreneurs and merchants to reach hundreds of millions of people across Africa.

    Our vision is to connect every mobile money wallet in Africa to each other and to the world. Through our payments API we already facilitate over 25 million transactions a month across 11 countries in Sub-Saharan Africa. 

    Our goal by the end of the year is to be in 19 countries and we expect our volumes and merchant base to continue to grow.

    The future of payments in Africa is inevitably mobile money and we have positioned ourselves to take the lead as the payments space grows over the next decade.

    At pawaPay, there is an entrepreneurial spirit coupled with a modern and professional working culture. The fast-paced, ever-changing environment will suit someone who can adapt and think on their feet. In return, you will have the opportunity to work alongside a group of dedicated and smart individuals working towards the same mission. We work as a remote team and have team members in Europe, Africa and Asia. 
    Why pawaPay

    Competitive
    salaries

    Working from home

    Taking
    time off

    Team
    Budgets

    Staying
    healthy

    Team
    events

    Working equipment

    Employee referral bonuses

    We value
    Autonomy and responsibility
    we execute our work with drive and independence while being a reliable partner to others and accountable for decisions we make.
    Transparency
    we believe in openly shared information and communication and assume best intentions in every interaction.
    Reflection
    we constantly seek opportunities to make honest assessments of our performance with the aim of learning, improving, and becoming better at what we do.
    Increasing prosperity through trade
    the job
    This may be Your next challenge.
    What is the role?
    • Support integration projects from start to finish by gathering requirements, coordinating resources, and monitoring progress to ensure timely completion.
    • Support for API-related queries, supporting Engineering and Support teams in resolving any integration-related issues with partners
    • Maintain accurate integration plans, schedules, and technical documentation to ensure efficient knowledge transfer, ensuring smooth and timely delivery of API integrations with all partners
    • Work closely with Onboarding Managers, Account Managers, and other stakeholders to share updates, address concerns, and anticipate potential obstacles
    • Liaise with partners and other third parties to align on timelines, deliverables, and integration requirements to support effective solution rollouts
    • Develop a working knowledge of pawaPay’s products and how they connect with partner APIs to ensure effective support for mobile money transactions.
    Unlocking the full potential of Africa's mobile money market
    You
    You are a perfect fit if you have
    • At least 2-3 years in project coordination, support, or related roles within B2B SaaS or financial services environments
    • Proven ability to manage timelines, track multiple projects, and ensure timely completion of integration-related tasks
    • Experience collaborating with cross-functional teams (Product, Engineering, Customer Success) to facilitate project progression and issue resolution
    • Excellent communication and interpersonal skills, with the ability to support and coordinate across technical and non-technical teams and effectively engage with external partners
    • Skilled in maintaining up-to-date technical documentation, project schedules, and integration plans
    • Ability to analyze project performance and troubleshoot with a systematic approach
    • Familiarity with tools such as JIRA, Confluence, or ClickUp is beneficial
    • Fluency in French (spoken and written) is an added advantage
    • Basic understanding of API integrations (REST, SOAP) and experience working with mobile transaction platforms is a plus.