Operations

Country Manager - Central African Republic

As Country Manager you will be responsible for all aspects of the pawaPay operations within the Central African Republic. You will report directly to the Head of Cluster - West and Central Africa, and demonstrate a proactive attitude towards task execution and delivery of core company objectives. You will demonstrate experience of working within the industry to form an expert view on our product and confidently communicating this to internal and external stakeholders.

Central African Republic

Full time

Remote

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What is the role?

  • Primary liaison with the Company’s banks for any management, maintenance and administrative matters as they arise;
  • Ensuring that the Company has a strong and positive relationship with the Company’s regulators;
  • Assisting the West/Central Africa Cluster leads in making relevant tax and regulatory filings as well as legal leads in administrative matters within the Central African Republic;
  • Serving as the voice of the business and the expert in all areas of its product, support and offering to enable clarity of communications to both internal and external stakeholders;
  • Coordinating, facilitating and holding meetings with relevant external parties in that market as requested;
  • Taking responsibility for supplier side business development in the Central African Republic:some text
    • Establishing key contacts with Telco relationship managers and executives;
    • Obtaining deep knowledge of market pricing and norms in respect of Telco engagements through market research;
    • Negotiating fees payable to Telcos and banks to ensure the Company has the best in market pricing;
    • Identifying commercial risks and opportunities that are relevant to our business in your region and reporting this to management, including recommendations on management strategies in that regard;
  • Building effective relationships with Telcos in order to resolve any problems in a timely manner;
  • Acting as the main point of contact for pawaPay’s Group support team for issues that may arise in the Central African Republic, handling escalated support issues with Telcos and following up on outstanding issues promptly;
  • Working closely with pawaPay support to improve and refine existing processes around issue escalation and resolution;
  • Managing the payroll in the Central African Republic and supporting other People Operations and ad-hoc administrative activities as may be requested from Group;
  • Being a proud brand ambassador of pawaPay.

You are a perfect fit if you have

  • 3+ years of experience within the banking, fintech or payments industry;
  • 3+ years of experience within business development, developing and maintaining key relationships;
  • Excellent negotiations skills and a can-do attitude;
  • Confident communication skills with keen attention to detail;
  • Experience of working with Telcos, regulators and other external stakeholders;
  • Outstanding verbal and written communication skills in English and French;
  • Proactive and persistent in resolving any outstanding issues with the Telcos;
  • Flexibility in working hours - availability to attend to Support requests around the clock;
  • A team player: demonstrates passion, energy, drive, and a willingness to collaborate with an ambitious team internationally;
  • Responsible: willing to take initiative as well as ownership of tasks and follow them through to completion;
  • Previous experience in working with local Telcos will be considered as an advantage.

Who is pawaPay?

pawaPay is a fast-growing B2B payments start-up, focused on mobile money in Africa. We are building the financial rails that allow entrepreneurs and merchants to reach hundreds of millions of people across Africa.

Our vision is to connect every mobile money wallet in Africa to each other and to the world.

Through our payments API we already facilitate over 2 million transactions a day across 15 countries in Sub-Saharan Africa. Our goal by the end of the year is to be in 19 countries and we expect our volumes and merchant base to continue to grow.

We believe that the future of payments in Africa is mobile money and we have positioned ourselves to take the lead as the payments space grows over the next decade.

At pawaPay, there is an entrepreneurial spirit coupled with a modern and professional working culture. The fast-paced, ever-changing environment will suit someone who can adapt and think on their feet. In return, you will have the opportunity to work alongside a group of dedicated and smart individuals working towards the same mission. We work as a remote team and have team members in Europe, Africa and Asia.

Why pawaPay?

  • Help improve financial access in Africa;

  • Being part of an exciting project from its early days;

  • An ambitious, talented, and diverse team who always has your back;

  • We grow fast, and you will grow fast with us;

  • Competitive remuneration package and the option of getting paid in digital currency;

  • A generous Training and Development budget;

  • 35 days of paid leave per year (inclusive of public holidays) and much more.

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    Improving financial inclusion in Africa
    Country Manager - Central African Republic

    As Country Manager you will be responsible for all aspects of the pawaPay operations within the Central African Republic. You will report directly to the Head of Cluster - West and Central Africa, and demonstrate a proactive attitude towards task execution and delivery of core company objectives. You will demonstrate experience of working within the industry to form an expert view on our product and confidently communicating this to internal and external stakeholders.

    Improving financial inclusion in Africa
    About
    Who is pawaPay
    Founded in 2020, pawaPay is a fast-growing B2B payments start-up, focused on mobile money in Africa. We are building the financial rails that allow entrepreneurs and merchants to reach hundreds of millions of people across Africa.

    Our vision is to connect every mobile money wallet in Africa to each other and to the world. Through our payments API we already facilitate over 25 million transactions a month across 11 countries in Sub-Saharan Africa. 

    Our goal by the end of the year is to be in 19 countries and we expect our volumes and merchant base to continue to grow.

    The future of payments in Africa is inevitably mobile money and we have positioned ourselves to take the lead as the payments space grows over the next decade.

    At pawaPay, there is an entrepreneurial spirit coupled with a modern and professional working culture. The fast-paced, ever-changing environment will suit someone who can adapt and think on their feet. In return, you will have the opportunity to work alongside a group of dedicated and smart individuals working towards the same mission. We work as a remote team and have team members in Europe, Africa and Asia. 
    Why pawaPay

    Competitive
    salaries

    Working from home

    Taking
    time off

    Team
    Budgets

    Staying
    healthy

    Team
    events

    Working equipment

    Employee referral bonuses

    We value
    Autonomy and responsibility
    we execute our work with drive and independence while being a reliable partner to others and accountable for decisions we make.
    Transparency
    we believe in openly shared information and communication and assume best intentions in every interaction.
    Reflection
    we constantly seek opportunities to make honest assessments of our performance with the aim of learning, improving, and becoming better at what we do.
    Increasing prosperity through trade
    the job
    This may be Your next challenge.
    What is the role?
    • Primary liaison with the Company’s banks for any management, maintenance and administrative matters as they arise;
    • Ensuring that the Company has a strong and positive relationship with the Company’s regulators;
    • Assisting the West/Central Africa Cluster leads in making relevant tax and regulatory filings as well as legal leads in administrative matters within the Central African Republic;
    • Serving as the voice of the business and the expert in all areas of its product, support and offering to enable clarity of communications to both internal and external stakeholders;
    • Coordinating, facilitating and holding meetings with relevant external parties in that market as requested;
    • Taking responsibility for supplier side business development in the Central African Republic:some text
      • Establishing key contacts with Telco relationship managers and executives;
      • Obtaining deep knowledge of market pricing and norms in respect of Telco engagements through market research;
      • Negotiating fees payable to Telcos and banks to ensure the Company has the best in market pricing;
      • Identifying commercial risks and opportunities that are relevant to our business in your region and reporting this to management, including recommendations on management strategies in that regard;
    • Building effective relationships with Telcos in order to resolve any problems in a timely manner;
    • Acting as the main point of contact for pawaPay’s Group support team for issues that may arise in the Central African Republic, handling escalated support issues with Telcos and following up on outstanding issues promptly;
    • Working closely with pawaPay support to improve and refine existing processes around issue escalation and resolution;
    • Managing the payroll in the Central African Republic and supporting other People Operations and ad-hoc administrative activities as may be requested from Group;
    • Being a proud brand ambassador of pawaPay.
    Unlocking the full potential of Africa's mobile money market
    You
    You are a perfect fit if you have
    • 3+ years of experience within the banking, fintech or payments industry;
    • 3+ years of experience within business development, developing and maintaining key relationships;
    • Excellent negotiations skills and a can-do attitude;
    • Confident communication skills with keen attention to detail;
    • Experience of working with Telcos, regulators and other external stakeholders;
    • Outstanding verbal and written communication skills in English and French;
    • Proactive and persistent in resolving any outstanding issues with the Telcos;
    • Flexibility in working hours - availability to attend to Support requests around the clock;
    • A team player: demonstrates passion, energy, drive, and a willingness to collaborate with an ambitious team internationally;
    • Responsible: willing to take initiative as well as ownership of tasks and follow them through to completion;
    • Previous experience in working with local Telcos will be considered as an advantage.